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Systems Integration

Separate tools.
Connected business.

Make information move between the systems your business depends on. We connect products, platforms and services with a clear plan for how they work together.

Conceptual image of an engineer working across a desktop monitor and laptop in a sunlit workspace

Designed to work together

Make the connections count.

Clear interfaces. Useful information. A considered path between systems.

  • API engineering
  • Connected data
  • Business services
  • Identity & access

The space between your systems

Your tools have a job. Help them work together.

Useful software rarely works alone. We look at where information starts, where it needs to go and who depends on it, then engineer the connections around the way your business operates.

  • Teams move the same information between tools by hand.

  • A new product needs to fit into the existing business.

  • Important updates arrive late or become inconsistent.

  • Integrations exist, but ownership and failure handling are unclear.

Connections with a clear purpose

Bring the right systems together.

From a focused API connection to a broader integration layer, the scope follows the workflow and the systems available to support it.

APIs with a clear contract

Create dependable interfaces between products, internal platforms and third-party services.

  • API design and implementation
  • Request and response contracts
  • Versioning and documentation

Data that moves with the work

Connect records and events with an agreed source of truth and a plan for handling differences.

  • Data mapping and synchronisation
  • Events and webhooks
  • Validation and reconciliation

Services inside the workflow

Fit payments, communications and other business services into the product's operating flow.

  • Payment and communication services
  • Provider and platform integrations
  • Retries and exception handling

Access that fits the system

Connect identity and permissions around the people and applications that need to work together.

  • Authentication and identity integration
  • Service-to-service access
  • Roles, permissions and account mapping

Beyond a successful connection

Think through the handoff. And what happens next.

An integration needs a clear contract, appropriate access and an understandable way to handle change. We plan for the usual flow and the cases that need attention.

Clear data ownership

Agree which system owns each record, how fields map and how conflicts or missing information should be handled.

Purposeful access

Give each connection the access it needs, with careful credential handling and validation at the boundaries.

Considered failure paths

Plan retries, duplicate handling and recovery so a failed exchange has an understood next step.

Visibility and ownership

Make important activity and failures observable, and document who maintains the connection as systems evolve.

An illustrative integration landscape

  • Customer-facing products
  • Internal operations
  • Existing platforms
A considered integration layer
  • Business records
  • People & permissions
  • Payments & communications
The actual connections are shaped by your workflow, available interfaces and data responsibilities.

From the systems you have

Map the landscape. Make the connection.

We make the responsibilities and constraints visible before connecting the parts, then introduce the integration with checks around the important flows.

Understand the landscape

Review the systems, available interfaces, users and information involved. Identify the workflow, constraints and owners of each connection.

Define the contract

Agree the data model, access, trigger points and expected behaviour, including validation and the cases that need a different path.

Connect and verify

Build the integration and test representative data, permissions and failure cases. Plan a controlled introduction into the operating environment.

Observe and maintain

Document the connection, establish useful monitoring and agree how provider changes, incidents and future improvements will be handled.

Connected thinking in practice

Engineering the whole experience.

Explore how product engineering, operational workflows and systems integration come together in Nivarix's work.

Before we connect the pieces

A few useful questions.

Every integration starts with the capabilities and constraints of the systems involved. Here are some common starting points.

Can you connect tools we already use?

Yes. We start by reviewing their APIs, supported data exchange options, authentication and access requirements. The available interfaces and the business workflow determine what can be connected and how.

What if an older system does not have an API?

We assess the options the system supports, which may include exports, imports or another approved interface. If a dependable connection is not available, we explain that constraint and consider a phased alternative rather than assuming every system can be integrated in the same way.

How do you prevent duplicate or inconsistent records?

We agree record ownership, identifiers and mapping rules before implementation. Depending on the flow, the design can include validation, duplicate detection, idempotent processing and reconciliation to help identify and handle differences.

What happens when a connected service is unavailable?

The expected failure behaviour is part of the design. It may include retries, queued work, alerts or a manual recovery path, depending on the task and the consequences of delaying or repeating an action.

Can the integration be introduced in stages?

Yes. A focused first connection can help validate assumptions before extending the scope. We plan testing, data checks and the transition around the needs of the operation and the systems involved.

Who maintains the integration after launch?

Ownership is agreed as part of the engagement. Documentation and handover can support your team, or an ongoing arrangement can cover monitoring, maintenance, provider changes and further development.

Find the connection that matters

What needs to work better together?

Tell us about your systems, the information between them and the handoff that needs attention. We will help you find a practical way forward.