Your privacy, in plain language.
Understand what information reaches us, why it is used and how to ask a question about your data. This notice covers the Nivarix public website and the conversations you start through it.
Last updated
Who this notice covers
Nivarix Technologies is responsible for the information it collects to operate this public website and manage incoming business enquiries. Our current company and contact details appear at the end of this notice.
This notice applies when you browse our pages, use the contact form or communicate with us about the website or our services. If we process information for a client as part of a project, the relevant agreement and any service-specific privacy notice also apply. A client remains responsible for its own decisions about the data it asks us to process.
Information we receive
You can browse our public content without creating an account. If you contact us, the information we receive depends on what you choose to share and the channel you use.
Contact and business details
The enquiry form asks for your name, work email, company, country and the service you are interested in. You can also provide a website address, budget or preferred timeline.
Project context and correspondence
Your message, follow-up emails and related notes help us understand the request and keep track of the conversation. Please avoid including passwords, payment details, medical records or unnecessary personal information about other people.
Technical and security information
Our website infrastructure and security providers may receive an IP address, request time, browser information, requested page and error or security events as part of delivering and protecting the site.
How and why information is used
We use enquiry information to reply, clarify requirements, assess whether our services are relevant and prepare the next step you request. We also keep business correspondence and enquiry status information so that an ongoing conversation has context.
Technical information supports page delivery, troubleshooting, abuse prevention and the protection of the website. Enquiry delivery records help us identify whether an acknowledgement or internal notification was sent successfully. Submitting the enquiry form does not subscribe you to a newsletter.
The basis for using personal information
Where data-protection law requires a lawful basis, the basis depends on the purpose. Responding to a project request can involve taking steps at your request before a contract. Operating and protecting a business website can involve legitimate interests, subject to the rights and interests of the people affected.
We may also need information to meet a legal obligation. Where a particular use requires consent, that consent should be specific to the use and can be withdrawn. The enquiry form acknowledgement is not blanket permission for unrelated marketing or future uses. Withdrawing consent does not undo processing that was lawful before withdrawal.
Service providers and other recipients
Operating this site involves services for hosting, database storage, email delivery, image delivery and security. For example, Cloudinary delivers website imagery, while Cloudflare supplies the Turnstile verification service. A provider receives the information needed for the interaction it handles, which may include technical request information.
An enquiry can be stored in our business systems and sent to the people handling the request through our email service. Information may also need to be disclosed where a legal obligation requires it, to respond to a lawful request or to establish, exercise or defend legal rights. Links to a provider or an external platform lead to services governed by their own notices.
Where information may be processed
Nivarix operates from Nigeria, and the providers supporting the website may operate systems in other countries. As a result, information may be processed outside the country where you are located. Different countries may have different data-protection rules.
Applicable transfer requirements depend on the information, the provider and the relevant law. You can contact us to ask about the providers involved in your interaction and the protections applicable to a particular transfer.
How long information is kept
The useful life of an enquiry depends on whether it develops into an engagement, remains an active conversation or is needed for business or legal records. We consider the original purpose, the relationship, applicable record-keeping obligations and the need to resolve disputes when deciding whether information is still needed.
This notice does not promise one retention period for every kind of information. Technical logs, email correspondence and project records can have different requirements. You can ask about the retention of information relating to you or request deletion where applicable; legal requirements or an existing dispute may affect what can be removed.
Protecting information
The website uses measures such as restricted administrative access, validation of form submissions and protection against automated abuse. Access to enquiry information is intended for the people and providers involved in operating the site and responding to the request.
No website, email service or internet transmission can be guaranteed completely secure. Share only the information needed for the initial conversation. If a project requires sensitive material, discuss an appropriate exchange method with us before sending it through a public form or ordinary email.
Your rights and choices
Depending on applicable law and the circumstances, you may have rights over personal information relating to you. These can include rights under the Nigeria Data Protection Act 2023. Some requests are subject to exceptions or conditions.
Access and correction
Ask what personal information we hold about you and request a correction if it is inaccurate or incomplete.
Deletion, restriction and objection
Ask for information to be deleted, for a use to be restricted, or object to a use where the law gives you that right.
Consent and portability
Withdraw consent for a use that relies on it, or request a portable copy where the applicable legal conditions are met.
Making a request or raising a concern
Contact us using the details below. Explain the request and the email address or interaction it relates to. We may need proportionate information to confirm your identity or authority before disclosing, changing or deleting records. Please do not send identity documents unless we ask for them through an appropriate channel.
We will consider the request under the applicable law and explain any relevant limits. You can also raise a concern with the Nigeria Data Protection Commission or another data-protection authority with jurisdiction over your situation. Contacting us first does not remove your right to approach an authority.
Children, external links and changes
The website is intended for business information and professional enquiries. It is not designed to collect information from children. If you believe a child has provided personal information through the site, contact us so the situation can be addressed.
External websites, social platforms and messaging services have their own privacy practices. This notice may be updated when the website or its processing changes. The date at the top identifies this version; a more specific notice will apply where a particular service explains different processing.
Privacy questions
Let’s make it clear.
For a privacy request, tell us which interaction or information your question relates to. Share only what is needed to help us locate it.